Localization Project Manager

Location: Spokane, WA

Department: Production

Type: Full Time

Min. Experience: Experienced

Glyph Language Services is a translation and localization services partner and is currently seeking an experienced, enthusiastic and self motivated Localization Project Manager.

The Glyph Localization Project Manager is responsible for all phases of the localization project delivery lifecycle -- scope, schedule, budget, personnel, risk, communication, and quality -- and works with cross-functional teams to ensure on-time, high quality delivery.

This is potentially a remote position. That is, the job duties may be performed anywhere in the U.S.

Job responsibilities include but are not limited to

  • Provide our clients with the highest level of service in the industry, and function as the main point of contact for clients in relation to their projects
  • Create project plans and confirm clarity of instructions prior to initiating project workflow, coordinating with the Sales team to modify/correct project instructions/parameters as needed
  • Use appropriate reference materials/glossaries as needed to maximize consistency and quality
  • Source and select appropriate, qualified vendors within budget
  • Organize, assign, and monitor work of project team members, e.g., Production Support; ensure team's compliance with Glyph standards, practices and policies
  • Expertly utilize XTRF project management software to create POs, capture vendor performance, and record project data
  • Regularly monitor client satisfaction and take improvement actions when necessary
  • Work to understand and be knowledgeable about your clients as well as your vertical, including current events, business trends and industry leaders

Essential Qualifications

  • 2+ years in localization business process, program or product management 
  • Excellent English-language communication skills, both written and verbal
  • Superior problem-solving and organizational skills
  • Ability to prioritize activities on a daily, hourly, minute-by-minute basis
  • Excellent customer service skills and instincts
  • Bachelor’s Degree in or equivalent experience

Preferred Qualifications

  • Familiarity with content localization and translation memory applications such as memoQ, Trados, smartCAT, etc.
  • Hands-on experience with desktop publishing platforms & tools
  • Hands-on experience as a localizer/translator is a plus

Compensation

  • Competitive salary
  • Excellent medical, dental and vision insurance benefits
  • Generous paid-time-off policies
  • Matching 401(k)
  • Relocation bonus may be available

About Glyph Language Services

Glyph Language Services offers comprehensive translation and localization services for eLearning, web, corporate communications, software and multimedia projects. Glyph delivers language services that empower its clients to grow globally through a combination of strategic vision, industry-leading tools and practices, top-flight linguist talent, cultural savvy and a deep focus on customer needs. Glyph was founded in 2001 in Seattle, WA and is now based in Spokane, WA.

Glyph is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Glyph is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Apply now! If this opportunity speaks to you, complete an application questionnaire and send us your resume and cover letter. We look forward to hearing from you!

 

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